585.546.1400

Why Isaac?

When You Need Us, We’ll Be There … With Expertise, Comfort, Trust

There’s more to doing business with Isaac than the heating, air conditioning, and other home comfort products and services you may purchase from us. You’re entrusting a company, a team, a technician, to come into your home and help improve your home comfort and, at the highest level, the quality of your family’s life. We are dedicated to honoring that trust in everything we do.

Our Vision

To create an enjoyable experience met with anticipation that results in an environment where our team, clients, and our community can comfortably grow, prosper, succeed, and improve their quality of life.

Our Mission

Lead at all levels.

Our Core Values

• Safety
• Family
• Uncompromising Integrity
• Community
• Continuous Improvement
• Fun

Our Vision

To create an enjoyable experience met with anticipation which results in an environment where our team, clients, and our community can comfortably grow, prosper, succeed, and improve their quality of life.

Our Mission

Lead at all levels.

Our Core Values

• Safety
• Family
• Uncompromising Integrity
• Community
• Continuous Improvement
• Fun

Isaac University

At Isaac Heating & Air Conditioning, we pride ourselves on the nationally leveled training available at Isaac University, our continuing training program for our technicians at the Isaac Training & Education Center. Full-time instructors, dedicated classrooms, and a cutting-edge technical lab allow for an outstanding level of development for our technicians, ensuring the best possible results for our customers. Training includes in-depth education on the latest tools and techniques, hands-on training, and a final exam hosted in the middle of the night under low-light situations to simulate emergency calls.

Why Choose Isaac?

From emergency repairs and new installations to proactive preventative maintenance on your equipment, Isaac is focused on improving the quality of your life.

  • Fast, Responsive Service
    When your heat, A/C, or other important home comfort systems break, you want fast, expert service. And that’s exactly what Isaac delivers. When you call on us, we talk with you, assess your situation, then quickly dispatch a technician for service  24/7/365.
  • State-of-the-Art Product Technologies and Home Comfort Solutions
    Isaac carries a wide range of product technologies and home comfort solutions that will help make your home safe and comfortable every day of the year. We also offer a free Healthy Home Assessment that can reveal surprising opportunities to make your home more energy efficient.
  • Membership Plans for Money-Saving Maintenance
    Our GoldCare Club and SilverCare Club memberships offer significant savings, and, most importantly, greater peace-of-mind.
  • Comforting Commitment
    Our work comes with a one-year warranty for equipment and a 60-day, no-hassle call back on any service call.

About Our Team

All of our 400+ employees live a vision of unmatched service and leading at every level. Along with their dedication to heating and air conditioning, our employees have a sense of involvement, family, and caring for our company. They are moms and dads, Boy Scout and Girl Scout leaders, Little League coaches, and huge contributors to our communities.

We currently have more than 83 North American Technician Excellence (NATE) Certified Technicians with over 328 specialties — that’s more than any other company in the country.

In addition to our technicians’ NATE certifications, our Isaac Healthy Home Assessment inspectors and energy consultants are certified by the Building Performance Institute (BPI), a leading, nationally recognized training, education, and accreditation organization.

Rochester
585.546.1400

Canandaigua
585.394.9000

Avon
585.226.3800

Twin Tiers
607.562.7355

Syracuse
315.449.1400

Buffalo
716.685.1400

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